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退換貨政策

退貨政策

•  商品必須在 7 天以內退回。

•  商品必須未經穿著、修改或洗滌。

•  商品必須附上所有標簽,並以原包裝退回。

•  如果退回的商品沒有原標簽,或者是標簽被損壞,可能會導致退款延遲或無法退款。 

•  鞋子必須以原有狀態放置于原裝鞋盒內,且不可有郵政標簽。如果所退鞋子的鞋盒受損或非原裝鞋盒,我們將收取相應的鞋盒費用。

•  請注意: 發貨及配送費用概不退還。貨到付款的包裹可能會被拒收,或者從您的退款金額中扣除貨到付款的金額。

•  退貨運費需由客戶負責。

•  清倉特惠商品不可退貨。

•   Gothic Wish 監管帳戶情況,並保留根據訂單或退貨行為拒絕交易、評估費用和/或關閉帳戶的權利。

RETURN POLICY

•   Merchandise must be returned within 30 days.

•   Merchandise must not be worn, altered, or washed.

•   Merchandise must have all tags attached and be returned in original packaging.

•   Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.  

•   Footwear must include the original shoe box in its original condition, without postal labels. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.

•   Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

•   Buyer need to pay return postage cost.

•   Final Sale items may not be returned.

•   Gothic Wish monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.